Cancellation of subscription

Hello Agerke,
Thank you for reaching us through this channel.
I’m sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you to resolve it.
May I know the issue which you're referring on your computer?
Could you tell us more details about what you are experiencing?
Thank you.

I want to cancel my subscription because the antivirus has not solved the problems with my computer

Thank you for sharing the reason.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I just didn’t fit the antivirus, please make it so that I don’t pay anymore