Hello Jim,
Thank you for your valuable feedback.
As per your request, we have canceled the auto-renewal of your subscription to AVG Internet Security for Windows. Therefore, you won't be charged in the future after the expiration of the product.
Let us know if you need further help.
Good Afternoon,
ORDER NUMBER 369749043639 / LICENCE NUMBER HECUJQ-463YF2-5B4BXN
I have internet security with my broadband provider BT the cost of which is build into my subscription to them. Hence I no longer need AVG security and have deleted the icons from my laptop.
I wish to make clear that I have been well looked after by AVG and have been most grateful for the service you have provided which has been excellent . Thank you.
Given that I am already paying BT for my internet security - provided by Norton - I no longer need AVG security provision as well.
Hence I wish to formally advise you that I wish to cancel my subscription and not renew it when it becomes due which I believe is August 2022
I would be most grateful if you confirm that you have amended you records accordingly.
Again thank you for your service in protecting my laptop and I look forward to hearing from you.
Kind regards
Jim Snowball.
Hello Jim,
Thank you for your valuable feedback.
As per your request, we have canceled the auto-renewal of your subscription to AVG Internet Security for Windows. Therefore, you won't be charged in the future after the expiration of the product.
Let us know if you need further help.