I have been billed for another year for Avg Tune Up. I have never installed it, so I don't understand why I was billed in the first place. Can you PLEASE cancel my subscription and NOT take the money from my card?
Hello Grethe,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We can understand your frustration. We understand that you would like to cancel and get refund for AVG subscription. We are glad to help you.
It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.
Hello Grethe,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We can understand your frustration. We understand that you would like to cancel and get refund for AVG subscription. We are glad to help you.
It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.
Hello Grethe,
Thank you for writing back to us. We understand that you would like to cancel AVG subscription. We are glad to help you. But, we need to verify your account before, in order to protect the data of our user.
This is the reason why we have requested additional information through email. Kindly check the email and reply back to us. We look forward for your response.