Hello Carol,
We acknowledge your refund request.
You've been recently charged 53.89 USD for AVG TuneUp Unlimited as auto-renewal was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Do you still wish to have a refund of this renewal?
i was automatically charged $53.00 today the 15th of April and would like a refund as I no longer am in need of your service. Is this ;possible
Hello Carol,
We acknowledge your refund request.
You've been recently charged 53.89 USD for AVG TuneUp Unlimited as auto-renewal was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Do you still wish to have a refund of this renewal?