Cancelled automatically every your Order

AVG Protection
4

Hello Taschatorn,

I will help you with the necessary information on this charge.

I'm unable to locate any AVG account with this email address.

I have sent you an email, please reply to that email with the requested information to assist further.

5

dear support help AVG
I reply your question by below .
1.Would you please be able to provide us with the Order Reference number?  your order send charge to TMB bank is Google*AVG UK g.co/help pay#GB 275 baht Transaction date        30/9/2018  posted date 2/10/2018 don't have order number (TMB bank credit card statement/tax invoice(ABB) credit note NO.142091118 R 065894) 
2. Card holder name: T.Nijphinand
3. Last 4 digits of your credit card: 4003
4. Card type: TMB so fast
5. Transaction date: 30/9/2018
6. Amount and currency: 275 baht 
7. I hope you can recheck and pay back my cash to me
thank you for you reply

1

I have been charged 275 bath through  TMB bank which I didn;t authorize…how do I get this amount returned to me account and you have to automatic cancelled to charge order me

2

dear support help AVG
I reply your question by below .
1.Would you please be able to provide us with the Order Reference number?  your order send charge to TMB bank is Google*AVG UK g.co/help pay#GB 275 baht Transaction date        30/9/2018  posted date 2/10/2018 don't have order number (TMB bank credit card statement/tax invoice(ABB) credit note NO.142091118 R 065894) 
2. Card holder name: T.Nijphinand
3. Last 4 digits of your credit card: 4003
4. Card type: TMB so fast
5. Transaction date: 30/9/2018
6. Amount and currency: 275 baht 
7. I hope you can recheck and pay back my cash to me
thank you for you reply

3

Hello Taschatorn,
Thank you for the information. We have already processed the refund. The amount (275 baht) will be credited to your account in 7 business days.
Feel free to contact us again if you need any further assistance.
Regards,
Alok.