Cancelled AVG & Received Email for Renewal

AVG Subscription
3

Hello Jane,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

Hi there, I cancelled all of my AVG services several months ago. Today, I received an email saying that my account will be billed on October 27th for renewal of AVG AntiTrack. How is this possible if I made sure everything was cancelled?

Order ID: (Order number removed)

Thank you

Jane Moore

2

Hello Jane,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.