Hello Paul,
We will look into it. You have been charged for renewal of AVG Internet Security under an alternate email address ends with domain "sky.com".
The auto renewal status has been cancelled under your gmail address.
You have raised a dispute via PayPal so do not worry, they will be able to refund the money to your account.
Let us know if you need further help.
i cancelled my subscription in 2017. on 02.07.19 i received an e-mail from you saying i had 30 days left to renew my subscription. i logged into my avg account and it said i had no subscriptions so i did no more. on 12.07.19 i received an invoice from paypal saying they had paid you £99.99. i did not authorise this payment as i had cancelled my automatic renewal. can you check if this was a clerical error please
Hello Paul,
We will look into it. You have been charged for renewal of AVG Internet Security under an alternate email address ends with domain "sky.com".
The auto renewal status has been cancelled under your gmail address.
You have raised a dispute via PayPal so do not worry, they will be able to refund the money to your account.
Let us know if you need further help.