Hi Shauna,
We understand your concern.
We could see that you have been charged through Google payment for a Mobile subscription.
We have a separate team for the Mobile products. Please contact our Mobile team, they will help you to resolve the issue.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you for understanding.
I cancelled my subscription a year ago & avg have taken £6.85 out from my PayPal account from a google payment set up, I checked my account and it says I have no subscription or whatever you call it (basically no avg security set up with them, I’ve cancelled further payments from my google but can’t find a link to claim my money back, how can I sort this out please?
Hi Shauna,
We understand your concern.
We could see that you have been charged through Google payment for a Mobile subscription.
We have a separate team for the Mobile products. Please contact our Mobile team, they will help you to resolve the issue.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you for understanding.