Cancelling a subscription

General discussion
5

Hi Anita,

We understand your concern.

As per your request, we have cancelled the auto renewal for your subscription of AVG Internet Security. Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.

6

Are you sure you have cancelled it? I ask because I am still (18 March) getting email reminders to renew. Please stop sending these reminders.

1

I cannot cancel a paid-for subscription following the instructions given - because there is no Unsubscribe button! Could someone from AVG put this right, please?

4

Are you sure you have cancelled it? I ask because I am still (18 March) getting email reminders to renew. Please stop sending these reminders.

2

Yes, Anita.
We assure you that the auto renewal service was cancelled for your AVG subscription.
You will get few email reminders to renew the subscription manually even after the subscription expires.
You can ignore the emails as you do not wish to continue with the renewal.

3

Hi Geraldine,

I understand your concern.

I kindly request you to contact us through a seprate post. We will be glad to help you  

We are looking forward from you.