Hello Vivienne.
We acknowledge your request to cancel the automatic renewal.
Sorry to hear that you cannot cancel it from AVG MyAccount.
We hope you are logging in to AVG MyAccount using the same email address that you used to contact us here.
For your convenience, we have cancelled the automatic renewal from our end.
Rest assured, you will not be charged for the renewal.
I have received an email saying money will be taken from my credit card on the 5th December to renew the subscription to my anti-virus I can't see any link in my account to be able to cancel automatic subscriptions. I want to be able to decide whether to continue with AVG or perhaps try another anti-virus programme. I would appreciate it if someone could let me know how I can cancel it.
If you are going threw Paypal go to top right gear symbol to payments then to auto payments and cancel direct payment.
Hello Vivienne.
We acknowledge your request to cancel the automatic renewal.
Sorry to hear that you cannot cancel it from AVG MyAccount.
We hope you are logging in to AVG MyAccount using the same email address that you used to contact us here.
For your convenience, we have cancelled the automatic renewal from our end.
Rest assured, you will not be charged for the renewal.