We will fix it for you, Smith.
We have escalated your concern to our senior team. We will get back to you once we heard from them. Your patience is much appreciated.
Have received e-mail confirming cancellation of AVG Ultimate after my one-year subscription expired. I now want to activate and install the retail version of AVG Security but every time I try to do so I get message telling me I already have AVG Ultimate. How do I fix this?
Thank you for the screenshot.
We have forwarded the request to concern team.
Keep checking your email to know about the status.
Your patience is much appreciated.
We will fix it for you, Smith.
We have escalated your concern to our senior team. We will get back to you once we heard from them. Your patience is much appreciated.