Cancelling continuous payments

Hello Keith,

There is an ongoing issue with our AVG MyAccount server and that is the reason you are not able to perform the cancellation.
We apologize for the inconvenience caused and this will be fixed as soon as possible. Your patience is much appreciated.
We could see that the auto renewal service for your AVG AntiVirus (1 Computer) license was already cancelled from your end.
Hence, you will not be auto charged for it. However, you would get the email reminders to renew the subscription which you can ignore.
Thank you.

I have received email advising renewal in 60 days but I do not want to take this up. My account page does not give me an option to opt out of the renewal. What should I do?

Hello Keith,

There is an ongoing issue with our AVG MyAccount server and that is the reason you are not able to perform the cancellation.
We apologize for the inconvenience caused and this will be fixed as soon as possible. Your patience is much appreciated.
We could see that the auto renewal service for your AVG AntiVirus (1 Computer) license was already cancelled from your end.
Hence, you will not be auto charged for it. However, you would get the email reminders to renew the subscription which you can ignore.
Thank you.