Cancelling my account

Hello Janet,

You have been charged CAD74.99 for the AVG Internet Security - Unlimited Devices as you had signed up for its 60 day trial which had auto renewal enabled.
You had two trial orders initiated for the same product, one of which was refunded earlier and the other was renewed now.
Do you wish to use the product or get the refund?

I was just billed on my Paypal acct. again after I thought I had cancelled my subscription back in Nov. '18. I did not receive a prior notice, was just automatically billed on Jan.15 '19. I have requested a refund again but just want to make sure you cancel my subscription so this doesn't keep happening.

Hello Janet,

You have been charged CAD74.99 for the AVG Internet Security - Unlimited Devices as you had signed up for its 60 day trial which had auto renewal enabled.
You had two trial orders initiated for the same product, one of which was refunded earlier and the other was renewed now.
Do you wish to use the product or get the refund?