Hello Taavi,
We acknowledge your refund request.
Yes, you have been charged for the automatic renewal of AVG Secure VPN for Windows (60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
You also have AVG AntiTrack - (30-day Trial). Would you like to cancel the auto renewal status of this product?
Are you looking for refund for AVG Secure VPN product?
I've been authorized 71.99 USD and I have no idea what subscription it was from AVG.
So I would like to cancel it and get a refund.
The only premium subscription I have is AVG Anti Track, but I think I have a free trial still.
I had AVG VPN, but 4 days after this post, it would've renewed.
Hello Taavi,
We acknowledge your refund request.
Yes, you have been charged for the automatic renewal of AVG Secure VPN for Windows (60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
You also have AVG AntiTrack - (30-day Trial). Would you like to cancel the auto renewal status of this product?
Are you looking for refund for AVG Secure VPN product?
We've already initiated the refund process & sent an email confirming the same. Please check your spam/junk folder if it is not found in inbox.
Thank you for your understanding in advance!
Alright, Taavi. We've initiated the refund process & an email confirming the same has been sent to you. Regarding AntiTrack, we see that the automatic renewal is disabled. For further queries, feel free to write back to us.