Cancelling my subscription

Hello Jan,

For cancelling AVG subscription, refer this article.
We could not find any AVG subscriptions under the account that you have provided for AVG community.
Hence, we have sent an email for you to provide all the possible email address that you would have provided for AVG purchase earlier.
Please revert to our email without changing the subject.
Thank you.

I have read a number of posts about cancelling automatic renewal but nowhere can I actually find out how to do this, and in one post the responder actually said there was no AVG email address to contact you.  So I am posting the question again here - I do not want the automatic direct debit to be taken from my account.  Please respond.

Hello Jan,

For cancelling AVG subscription, refer this article.
We could not find any AVG subscriptions under the account that you have provided for AVG community.
Hence, we have sent an email for you to provide all the possible email address that you would have provided for AVG purchase earlier.
Please revert to our email without changing the subject.
Thank you.