Hello, Tom.
Thank you for reaching us here. We regret that your active subscriptions are not listed when you login to AVG MyAccount. However, we canceled the automatic renewal of AVG Internet Security - Unlimited (1 year subscription) from our end and assure you will not be charged for the renewal.
I do not wish to continue with my subscription. It does not appear on my account so I cannot notify AVG about my intention to cancel and it will be automatically reinstated if I don't cancel it. Please sort this out for me. Thanks.
My subscription details
Original order number: 10446604072
Original order date: 22 August 2017
Subscription expires: 22 August 2018
Billing amount: A$ 92.99 (plus GST)
Franca, I have already cancelled the automatic renewal for you.
You will not be charged by us automatically in the future.
User franca mazzucco has posted their own topic (https://support.avg.com/answers?id=9060N0000000avrQAA).
AVG Guru
I also do not want to continue with my subscription. The same like above : it does not appear on my account so I cannot notify AVG about my intention to cancel. Please sort this out for me. Thanks.
My subscription details
Original order number: 10542870772
Original order date: 3 September 2017
Subscription expires: 3 September 2018
Billing amount: 54,99 €
Please give me a replay !
Hello, Tom.
Thank you for reaching us here. We regret that your active subscriptions are not listed when you login to AVG MyAccount. However, we canceled the automatic renewal of AVG Internet Security - Unlimited (1 year subscription) from our end and assure you will not be charged for the renewal.