Hello Mostafa,
We are glad to help.
A charge of CAD 49.99 was debited for AVG TuneUp Unlimited on Nov 18, 2019 as auto-renewal service was enabled for its initial purchase.
We initiated a refund in the amount of CAD 49.99 and sent you an e-mail informing the same.
Feel free to let us know if we can be of more help.
I have not been using AVG for a while (probably for more than one year). When I got my credit card charged for the annual AVG subscription renewal, I rememberd that I am not using it. I immediately canceled my subscription which will prevent autorenewal next year. However, I would like to cancel the payment that just happened and cancel this year's service as I am not using AVG.
Hello Mostafa,
We are glad to help.
A charge of CAD 49.99 was debited for AVG TuneUp Unlimited on Nov 18, 2019 as auto-renewal service was enabled for its initial purchase.
We initiated a refund in the amount of CAD 49.99 and sent you an e-mail informing the same.
Feel free to let us know if we can be of more help.