Cancelling PC Tune-up trial

AVG Subscription
3

Hello Adam,

I understand the inconvenience.
I see that you have initiated the order for AVG TuneUp (30-day Trial) and you aren't able to cancel its subscription.
Unfortunately, there is a synchronization issue, hence it is not possible to cancel the subscription.
To fix the issue, I have forwarded the case to concern team and keep checking your email to know the status.
If you are charged for the product then we will definitely help you in getting refund.
Your patience is much appreciated.

1

Hi, I've got to cancel my PC Tune-up trial, but it doesn't appear anywhere in my account or past products.
The chat people pointed me here, suggesting I just uninstall it, but that would not cancel my subscription and I'd get charged at the end of the trial. 
Any help would be appreciated. Ta.

2

Hello Adam,

I understand the inconvenience.
I see that you have initiated the order for AVG TuneUp (30-day Trial) and you aren't able to cancel its subscription.
Unfortunately, there is a synchronization issue, hence it is not possible to cancel the subscription.
To fix the issue, I have forwarded the case to concern team and keep checking your email to know the status.
If you are charged for the product then we will definitely help you in getting refund.
Your patience is much appreciated.