My apologies, Richard. But your account name reads as Daniel Tickner on this forum.
Hi Daniel.
We acknowledge your request to cancel the subscription.
However, you do not have any active subscriptions registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account information. Please confirm those details in a reply to assist you further.
I can't see my subscriptions on the website under my subscriptions only on the windows program. Also I can't cancel the renewal on the program. I'd like to know how to cancel the renewal because I'm switching to a group account.
My name is not Daniel, it is Richard.
Hi Daniel.
We acknowledge your request to cancel the subscription.
However, you do not have any active subscriptions registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account information. Please confirm those details in a reply to assist you further.