Hello Nalaka,
We regret for the inconvenience caused. Please provide us your email id as a private message so that we could locate your account and assist you better in resolving your issue.
Thank you.
My account does not show any active subscriptions. However, AVG UK is attempting a transaction of USD 13.47 on my credit card. How do I stop this?
Hello Nalaka,
Thank you for the information. On checking with your PDF, we confirmed that you purchased AVG program through play store. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and explain about your issue completely in description and finally click on Email option. Please select you are using a paid version even it is a free version. The AVG mobile team will reply back to you via email with a resolution. Thank you.
Hello Nalaka,
Thank you for the information. On checking with your account we can see that you have no active products. No need to worry we are here to help you. We have sent you the email instruction regarding this. Please try to share the information which we asked in that email to locate your account . Thnak you for understanding.
(For security concern we had removed email address from this thread).
Hello Nalaka,
We regret for the inconvenience caused. Please provide us your email id as a private message so that we could locate your account and assist you better in resolving your issue.
Thank you.