Cancelling Subscription

Hi Paul,

We're glad to help you with the info. As informed by our colleague earlier, the pre-billing notification email has been sent to you on 4/24/2019.
It might have got into your spam/junk folder. However, in the meantime, we see that you've raised another refund request #08660252 & the concerned team has initiated the refund process.
An email confirming the same has been sent to you. Please check your spam/junk folder, if it is not found in your inbox. For further queries, feel free to write back to us.

Hello Paul,
We will help you with it.
Yes, you have been charged for renewal of AVG Antivirus.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
The renewal notification has been sent on 4/24/19, if you couldn't find this email on your inbox, it might have landed on your junk/ spam folders.
Are you trying to get refund for this product?
You can use the below contact number to reach our support team:
AU & NZ: +61 281 034 937

Hi
I'm having great difficulty in cancelling my subscription.
I had no notice that I will be billed.
I do not want AVG I have another Anti Virus product.
What do I do? I following all the instructions but can't cancel.
Thanks in Advance.
Is there an Australian phone number I can call?
Hello Paul,
We will help you with it.
Yes, you have been charged for renewal of AVG Antivirus.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
The renewal notification has been sent on 4/24/19, if you couldn't find this email on your inbox, it might have landed on your junk/ spam folders.
Are you trying to get refund for this product?
You can use the below contact number to reach our support team:
AU & NZ: +61 281 034 937
Hi Paul,

We're glad to help you with the info. As informed by our colleague earlier, the pre-billing notification email has been sent to you on 4/24/2019.
It might have got into your spam/junk folder. However, in the meantime, we see that you've raised another refund request #08660252 & the concerned team has initiated the refund process.
An email confirming the same has been sent to you. Please check your spam/junk folder, if it is not found in your inbox. For further queries, feel free to write back to us.