Cancelling subscription

Hi Thomas,

We have sent an email and explained the status of your subscription.
Please revert to our email for further assistance.
Thank you.

I'm trying to cancel my subscription which is due on the 29th this month. but the option isn't available. 
Please cancel my subscription.

Hi Thomas,

We have sent an email and explained the status of your subscription.
Please revert to our email for further assistance.
Thank you.