Hello John,
I understand the inconvenience that you experienced for contacting us.
Please be informed that there is no specific email address to reach our support however you can use the links provided in this article: http://avgread.me/1FQ12oe to reach AVG support.
Thank you for explaining your concern through AVG community.
I see that the auto renewal for your AVG Internet Security (1 computer) license was already cancelled and the license will expire on 23rd December 2017. You won't be automatically charged for this renewal.
I see that you have reach our technical support through phone and got the auto renewal cancelled.
You can submit your feedback for the product through this link: http://www.avg.com/product-feedback .
Thank you.
I have decided to end my relationship with AVG, which will automatically renew on 23rd December. Two methods are given: one involves logging in to my account, the other the auto-renewal email which should be received 45 days before renewal.
Neither method works and I've reached a dead end. Firstly, my account shows absolutely nothing because the system is being overhauled, the second; I have received NO email renewal notice so I cannot respond to it.
I'm being sent round in circles and stonewalled and cannot find an email address or phone number to sort this out. Help please!
Needless to say, this communication difficulty is one very good reason for leaving AVG.
Hello John,
I understand the inconvenience that you experienced for contacting us.
Please be informed that there is no specific email address to reach our support however you can use the links provided in this article: http://avgread.me/1FQ12oe to reach AVG support.
Thank you for explaining your concern through AVG community.
I see that the auto renewal for your AVG Internet Security (1 computer) license was already cancelled and the license will expire on 23rd December 2017. You won't be automatically charged for this renewal.
I see that you have reach our technical support through phone and got the auto renewal cancelled.
You can submit your feedback for the product through this link: http://www.avg.com/product-feedback .
Thank you.