Hello Pam,
Thank you for reaching AVG Community Support Forum.
We regret the inconvenience you had with cancelling the subscription. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I am trying to cancel my subscription which has expired as I don't need it anymore. All the instructions say go to 'manage subscriptions', but this is not coming up on my tile, just a renew button.
This is really getting me angry - wasting time when it should be easy to cancel today. I am worried that it will just renew automatically when my new c card arrives. This should not be allowed to happen. its making me feel very negative towards AVG, that I can't get in touch with support without paying. Please help me sort this out.
Hello Pam,
Thank you for reaching AVG Community Support Forum.
We regret the inconvenience you had with cancelling the subscription. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.