Cancelling subscription

Hello Peter, 

We acknowledge your cancellation request. Could you please let us know why you wish to cancel it? Also, if you have enabled two step verification for AVG Myaccount, it will ask for code when you try to login to AVG MyAccount. The code will be available in Google authendicator application installed in your mobile. We look forward for your response.

I cannot login to an AVG Account. I’m asked for a verification code which I cannot find. I want to cancel my subscription but it seems impossible to get in to do so I’m at a loss as to what to do. Peter Loaney

Hello Peter, 

We acknowledge your cancellation request. Could you please let us know why you wish to cancel it? Also, if you have enabled two step verification for AVG Myaccount, it will ask for code when you try to login to AVG MyAccount. The code will be available in Google authendicator application installed in your mobile. We look forward for your response.

Thank you for writing back to us, Peter.

As per your request, we've cancelled auto-renewal for your AVG TuneUp subscription. You can rest assured, as your AVG TuneUp subscription will not be renewed and no money will be taken from your account for any future renewals.
Let us know if you need further assistance.

I have bought another computer which included protection for two years