Hello Marlys,
We realize the situation and request you not to share the order number or personal detail on a public forum.
As per our record, you have already initiated the ticket for refund and it is being analysed by concern team.
It will take time for the team to respond via email. Your patience is much appreciated.
I am trying to cancel my free subscription that I subscribed to on Aug 21. I have already been billed on Sept. 18. The 30 days aren't up until Sept 20. I can't find a license # so I cant get the form filled out. The invoice would not download. I would like my subscription cancelled today. The order number is (order number removed) on the renewal. the order number is (order number removed) on the trial.
Hello Marlys,
We realize the situation and request you not to share the order number or personal detail on a public forum.
As per our record, you have already initiated the ticket for refund and it is being analysed by concern team.
It will take time for the team to respond via email. Your patience is much appreciated.