Cancelling subscription

Hello Daiga.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I have logged into my account to cancel my subscription, and apparently i do not have a subscription.
I have been charged £63.99 and i did not authorise the payment.
I would like to know how i can get a refund and also make sure that no future payments are taken

Hello Daiga.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.