Cancelling subscription

General discussion
3

Hello Jo,
You've reached the AVG community support forum.
I am sorry to hear that amount has been deducted from your account. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

I have previously cancelled my AVG subscription but Digital River continues to debit my PayPal account. This has been continuing every year, very frustrating and not a good look for AVG!


2

Hello Jo,
You've reached the AVG community support forum.
I am sorry to hear that amount has been deducted from your account. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.