Hi Justine,
We are sorry that you are unable to cancel the subscription from your AVG MyAccount.
However, the auto renewal for the AVG AntiVirus has been already cancelled. Therefore, you won't be charged in the future after the expiration of the product.
Let us know, if you need further help.
I need to cancel my subscription but when logged into my account the only option I have is the renew button. Where is the cancel button hidden?
Hi Justine,
We are sorry that you are unable to cancel the subscription from your AVG MyAccount.
However, the auto renewal for the AVG AntiVirus has been already cancelled. Therefore, you won't be charged in the future after the expiration of the product.
Let us know, if you need further help.