Cancelling subscription

Hello Julie,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

Hi,
I no longer need this subscription but cannot cancel online as the subscription is not on my account.
I have received an email today to say my new subscription renewal starts on 20th November 2024. How can I cancel please?

Hello Julie,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.