Hello Kim,
We regret the inconvenience, you have been charged for renewal of AVG Antivirus under different (misspelled) email address.
We have initiated refund for this order and it will be processed soon. The money will be credited to your account within 5 to 7 business days. Your patience is much appreciated.
I have spent the last 30 minutes trying to cancel my subscription and each time I get to the cancel submit tab my computer freezes. Honestly, all I want to accomplish is getting this cancelled and my personal information removed from your records. I also want a charge made to my credit card on 11-2-18 for $64.10 refunded. This subscription was cancelled but still charged. I would appreciate your immediate attention to this complaint.
Hello Kim,
We regret the inconvenience, you have been charged for renewal of AVG Antivirus under different (misspelled) email address.
We have initiated refund for this order and it will be processed soon. The money will be credited to your account within 5 to 7 business days. Your patience is much appreciated.