Cancelling subscription

AVG Protection
3

Hello Jessica,
Thank you for contacting us here. I could not find any account details under the email address you used to contact us here. Did you receive the email notification on this email address. Since this is a public forum, I would suggest you to contact our sales support team ( https://support.avg.com/support_sales_chat ) to validate your account information and get help to cancel auto renewal.

1

I've received an email to say that my AVG protection will automatically renew in 45 days at a cost of £44.99 for 24 months.  I do not want this renewal and have followed the instructions about cancelling, only to be told that there is no record of me having an products. 

What should I do to cancel this auto renew subscription?

Jessica

2

Hello Jessica,
Thank you for contacting us here. I could not find any account details under the email address you used to contact us here. Did you receive the email notification on this email address. Since this is a public forum, I would suggest you to contact our sales support team ( https://support.avg.com/support_sales_chat ) to validate your account information and get help to cancel auto renewal.