Hello Steve,
We do understand that you would like to cancel the AVG subscription in your account.
Upon checking your account, we see that you have both AVG Internet Security Unlimited which is valid till 2018.2.21 and AVG PC Tune Up Unlimited which is valid till 2017.5.9.
Also, it seems that the AVG PC Tuneup Unlimited is about to renew.
If you wish, we can cancel the auto renewal for this AVG PC Tuneup Unlimited and so you will not be charged for it.
Please do confirm with this and so we can proceed accordingly.
Thank you for understanding.
I wish to cancel my subscription and cease all payments . How do I do this?
Hi Steve,
We would like to inform you that the Continuing Protection service (automatic renewal) has been cancelled for your license.
The license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Thank you!
PLEASE DO NOT RENEW ANY SUBSCRIPTIONS I HAVE WITH AVG UPON EXPIRY.
THANK YOU