Hello Robin,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
money has been taken out of my account and i cannot contact the right department to get it returned.
Hello Robin,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.