Cancelling trial of AVG updater

AVG Subscription
3

Hello Robert,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

I tried to cancel my trial subscription to the AVG Driver Updater. 
I got a message that there was an issue and to try again.
When I checked my subscription status the automatic renew for my AVG Ultimate (multi device) subscription had been cancelled NOT my trial update.

VERY Irritating (!) to say the least. And, of course no way to talk with a "live" person

I would appreciate any help

Thank you

2

Hello Robert,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.