Cancelling virus threat removal

AVG Protection
4

Thanks for your response.
My problem arose when trying to upload a new Android APK from Android Studio.
It is no longer possible to reproduce the problem, as Android Studio no longer offers me the option to “run” the re-built app. However, I triggered off the AVG Help page “Generic Virus” before selecting to remove the threat… My best guess is that the level of security on my tablet is lowered so that I can then upload new versions of software from my PC, and that this may have been the trigger for the “Generic Virus” warning. I could try to transfer the developed software to another PC which should have the same version of AVG software on it if you would like me to take this further. I would not this time select “Remove threat” option.
I simply want to be able to re-enable the develop…upload…test cycle.
 
David Butland

6

Thanks for your response.
My problem arose when trying to upload a new Android APK from Android Studio.
It is no longer possible to reproduce the problem, as Android Studio no longer offers me the option to “run” the re-built app. However, I triggered off the AVG Help page “Generic Virus” before selecting to remove the threat… My best guess is that the level of security on my tablet is lowered so that I can then upload new versions of software from my PC, and that this may have been the trigger for the “Generic Virus” warning. I could try to transfer the developed software to another PC which should have the same version of AVG software on it if you would like me to take this further. I would not this time select “Remove threat” option.
I simply want to be able to re-enable the develop…upload…test cycle.
 
David Butland

5

Hello David,
We are sorry to know that. To assist you better, could you please send us the screenshot of the AVG threat message you received? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot.
Thank you

1

I develop Android apps on a pc, then download them to a tablet or phone for testing.
AVG has started to regard this as unsafe, and prompted me to remover a "virus threat". Since saying "yes", I have been unable to download any apps from my pc for testing.  How can I "unremove" the (safe) "virus threat"?

3

Hello David,
We do understand your concern. Please go ahead and transfer to this test to another computer and send us the screenshot of the message you receive? You can also send the sample of this file to AVG for analysis and we will check the same for you https://secure.avg.com/submit-sample.
Thank you

2

Hello David,
We are sorry to know that. To assist you better, could you please send us the screenshot of the AVG threat message you received? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot.
Thank you