Cancelltaion of subscription

General discussion
3

Hello Gael,
You've reached the AVG community support forum.
I am sorry to hear that you were unable to connect with our team. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

Hi there,

I am experiencing difficulty with trying to cancel my subscription.  I keep going round in circles.  Can you please help?

I have tried online and followed the instructions but the chat window does not open, therefore I get stuck.

Many thanks

Gael

2

Hello Gael,
You've reached the AVG community support forum.
I am sorry to hear that you were unable to connect with our team. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.