Pierrick,
If I understand correctly, you wish to cancel the auto renewal of your AVG product. If so, please let us know the exact name of AVG product and provide the order id or invoice id of the product to cancel it.
Hello Ignace,
I understand you wish to cancel the auto- renewal, I will help you. I would like to inform you that the Subscription (automatic renewal) has been cancelled for your license:
AVG Internet Security - Unlimited (1 year subscription)
Exp: 2017.12.1
The license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Hello, I hereby wish to cancel my subscription.
I do not want to have a new subscription period been started up automatically.
I've already logged in a couple of times using my AVG account, but it's impossible to unscribe.
I hope I can cancel my subription this way.
Hoping to hear from you soon.
Ignace
Hello Ignace,
I understand you wish to cancel the auto- renewal, I will help you. I would like to inform you that the Subscription (automatic renewal) has been cancelled for your license:
AVG Internet Security - Unlimited (1 year subscription)
Exp: 2017.12.1
The license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Pierrick,
If I understand correctly, you wish to cancel the auto renewal of your AVG product. If so, please let us know the exact name of AVG product and provide the order id or invoice id of the product to cancel it.