Hello Jean,
We apologize for the inconvenience caused to you.
We request you not to share any of your personal or sensitive information over the public forum.
In order to analyze the website, we request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form website.
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update.
You will also get the status updated via email.
Thank you.
Very recently, I cannot (abnormaly) access to my company website (https://franceprocessus.org)
The web site is OK
AVG antivirus blocks the access to the site due to detection of JS:CardStealer-BS [Trj] !!
Is it a false positive?
What can I do to solve or bypass this issue?
My browser is Chrome
Thanks for your help
Jean-François DAVID (Paris, France) (Email id removed)
Hello Jean,
We apologize for the inconvenience caused to you.
We request you not to share any of your personal or sensitive information over the public forum.
In order to analyze the website, we request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form website.
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update.
You will also get the status updated via email.
Thank you.