Hi Chet,
We are sorry that you are unable to access the AVG Zen interface. We are happy to help you with this issue. We request you to repair AVG Zen interface as per this article: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG.
Please select the program named 'AVG' and click on change option to repair it. Let us know if it works. We really appreciate your patience and efforts. Thank you!
I click on the ZEN tab and nothing ?
Hi Chet,
We are sorry that you are unable to access the AVG Zen interface. We are happy to help you with this issue. We request you to repair AVG Zen interface as per this article: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG.
Please select the program named 'AVG' and click on change option to repair it. Let us know if it works. We really appreciate your patience and efforts. Thank you!
I had the same issue a couple of days ago. I had to remove the whole lot and make a clean install. Today, my Anti virus is down. And I can't install it (Error code 0x0643). This hole AVG thing is getting frustrating to say the least. I'm cancelling my subscription as soon as it runs out (if i'm not totally infected by then)
Anders,
We apologize for the difficulties, we recommend you to reinstall your AVG program as suggested here. Please reboot your device http://avgclick.me/rebootintosafemode in safe mode, click on this link to run Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
Kindly download your AVG remover and run it, then go to C: -> AVG Remover -> Bin ->pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).