Cannot acess certain sites

General discussion
3

Hello Bassam,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.

I am sorry to know that you receive the "too long to respond" error message.
Whether you receive the error on all the browsers or in a particular browser while checking the bank site?

If you have the VPN enabled at the time of browsing, then please check to disable the VPN and check the bank website connection.

If you still find the website to be not loading after disabling the VPN, then check to turn off AVG Internet Security. To know about turning off AVG Internet Security refer the link | AVG

Please check and share your observations.

Thank you and keep us updated.

1

-when i try to acess to the account of the bank -appear this  messege:

This site cannot be accessedwww.ib12.bradesco.com.br took too long to respond.
Try:

check the connection
Check proxy and firewall
Run Windows Network Diagnostics
2

Hello Bassam,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.

I am sorry to know that you receive the "too long to respond" error message.
Whether you receive the error on all the browsers or in a particular browser while checking the bank site?

If you have the VPN enabled at the time of browsing, then please check to disable the VPN and check the bank website connection.

If you still find the website to be not loading after disabling the VPN, then check to turn off AVG Internet Security. To know about turning off AVG Internet Security refer the link | AVG

Please check and share your observations.

Thank you and keep us updated.