Cannot Activate AVG Anti Virus

AVG Protection
3

Hello Paul,
Thank you for contacting AVG Community Support.
We apologize for the trouble caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

Hi, I have signed up for AVG TuneUp Premium for Mac subscription.  I have activated this, however, I am unable to update the Anti Virus with the product code.  When I open AVG Anti Virus it only gives me the option to pay for a subscription.

2

Hello Paul,
Thank you for contacting AVG Community Support.
We apologize for the trouble caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.