Cannot activate VPN

AVG Protection
5

Hello Vijay,

I am sorry to hear that. Please provide us the screenshot(http://avgclick.me/getscreenshot) of the AVG program installed in your computer, so I can check the same and assist you further with the installation of AVG Secure VPN.

Thank you

2

AVG REPLY -Vijay, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Me-sorry I have a jpeg image on my word doc. Thus no internet site address to copy to the url)

AVG REPLY - Please provide us the screenshot(http://avgclick.me/getscreenshot) of the AVG program installed in your computer, so I can check the same and assist you further with the installation of AVG Secure VPN.
Me- when i open the AVG icon and press PrtSc, nothing happens, so I saved a jpeg image on word.Cant send it to you, since have a noreply email…the AVG screen shots link you sent doesnot work. Please check  http://files-download.avg.com/filedir/util/AVG_Screenshot_en.exe)

1

Hi there,
I purchased AVG VPN on the 11th of June 2017. I can see the product in my account.
When I open AVG from my desktop, there's no management console that guides me to activate the VPN. Please help.

4

Hello Vijay,

I am sorry to hear that. Please provide us the screenshot(http://avgclick.me/getscreenshot) of the AVG program installed in your computer, so I can check the same and assist you further with the installation of AVG Secure VPN.

Thank you

3

Vijay,
I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.