Hello Diane,
We apologize if an AVG product did not meet your expectations. As per your request, we have cancelled the auto renewal of your AVG PC TuneUp product. Hence the license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Please be informed that if a typo is made while typing the AVG My Account website, then this error may occur.
Please try to log into my account https://myaccount.avg.com/my-account-login from a different browser and keep us informed about the status.
Thank you.
Cannot see my subscriptions and cancel auto renew. Just get a message saying internal error please try later. I am reporting this to offcom as this has been going on for years.I do not want ANY avg products.
Hello Diane,
We apologize if an AVG product did not meet your expectations. As per your request, we have cancelled the auto renewal of your AVG PC TuneUp product. Hence the license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Please be informed that if a typo is made while typing the AVG My Account website, then this error may occur.
Please try to log into my account https://myaccount.avg.com/my-account-login from a different browser and keep us informed about the status.
Thank you.