Hello,
I tried in Google Chrome and Internet Explorer - no difference.
But when I tried from Safari (my iPhone) - everything is fine.
Thank you.
Thank you for the confirmation.
Yes it looks weird that it doesn't work on Google Chrome or Internet Explorer.
Glad to know that you were able to reset password from Safari browser.
We will look into this and try to find the issue.
Please feel free to contact us should you need any assistance.
Balasubramanian,
Actually - yes. I do not know why, but in Google Chrome or Internet Explorer I could not change password. In Safari I can.
Hello Beigo,
Sorry for the inconvenience caused.
We request you to try resetting the password for your AVG my account from another web browser.
We have sent you the reset password email, please check for the email on spam, junk and inbox folders.
Use the link provided in the email and then reset your password.
Once done with this please log into your AVG my account using this link: https://myaccount.avg.com/my-account-login
If the issue persists, please do let us know.
Hello,
I tried in Google Chrome and Internet Explorer - no difference.
But when I tried from Safari (my iPhone) - everything is fine.
Thank you.
Beigo, do you mean that using Safari browser you were able to reset the password and log into AVG my account successfully?
I try to change my password in "AVG MyAccount login", but always receive answer: "We are unable to change your password at the moment. Please try again later.". But later result is the same 
P.S. E-mail address I changed without any problems.