Cannot connect AVG Cleaner for Mac to AVG MyAccount

Mac products
6

Hello, Colin.

Thank you for reaching us with your concern.

I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.

AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.

7

Hello Avinash,

Thank you for your quick response, it's much appreciated.
I've found this app to be useful so far & will evaluate it from now on.

Thanks again!

8

Avinash -

You didn't really answer the question.  I cannot log into AVG Cleaner for Mac either, even though everything says I need to.  I can connect to AVG online and AVG Tune-Up Unlimited.  I am not wanting to do anything remotely.  I just want the app to work on my computer.

4

Hello, Colin.

Thank you for reaching us with your concern.

I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.

AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.

1

I have an AVG MyAccount and have been able to access it using both my Mac and PC.
I installed AVG Cleaner for Mac yesterday and attempted to connect it to my account but the password wasn't accepted.
I then sent a request to reset the password but have not received a message in my Inbox.
Please advise.

2

Hello Avinash,

Thank you for your quick response, it's much appreciated.
I've found this app to be useful so far & will evaluate it from now on.

Thanks again!

3

Avinash -

You didn't really answer the question.  I cannot log into AVG Cleaner for Mac either, even though everything says I need to.  I can connect to AVG online and AVG Tune-Up Unlimited.  I am not wanting to do anything remotely.  I just want the app to work on my computer.

5

You are most welcome, Colin.

If you need anything else, do not hesitate to let us know.