Cannot connect to my bank because of VPN - how do I turn it off?

AVG VPN
3

Hello Sandra, 
Thank you for contacting AVG Community Support.
We understand that you are unable to connect to bank when VPN is enabled.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know on which device you are facing this issue? 
Is it mobile or computer?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you and keep us updated.

1

Turn off VPN so I can access my bank

2

Hello Sandra, 
Thank you for contacting AVG Community Support.
We understand that you are unable to connect to bank when VPN is enabled.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know on which device you are facing this issue? 
Is it mobile or computer?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you and keep us updated.