Cannot connect to the internet

AVG Protection
4

Hello Debbie,

I sincerely apologize for any inconvenience this may have caused you. In this case, I would request you to try uninstalling and reinstalling the AVG program to get a rid of this problem. Please try reinstalling the AVG product after running  AVG remover tool on your computer. To download the remover tool, please click on this link: http://avgread.me/1jJbjdN .
Please feel free to get back to us for any issues with AVG.
Thank you.

1

I have been unable to connect to the internet since yesterday, however if I disable my firewall then I can.

Please advise how best to resolve. do I need to delete files etc, and why this occurred.

Thanks in advance

Thanks

3

Hello Debbie,

I sincerely apologize for any inconvenience this may have caused you. In this case, I would request you to try uninstalling and reinstalling the AVG program to get a rid of this problem. Please try reinstalling the AVG product after running  AVG remover tool on your computer. To download the remover tool, please click on this link: http://avgread.me/1jJbjdN .
Please feel free to get back to us for any issues with AVG.
Thank you.

2

Debbie, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
AVG Guru