Cannot Create Email Scanner Server for Yahoo

AVG Protection
7

Hello Jonathan,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via  https://support.avg.com/answers?id=906b000000056y0 .
Thank you.

9

Thanks Rajarajan . I have corrected the SMTP host in AVG to be smtp-mail.outlook.com. This error crept in while I was trying different options and could not have caused the reported error. I have also tried the "Secure to dedicate port" option. I have also tried whether the connection works if I tick the "This server requires a secure connection" option in Live Mail. None of thisor any of the other options works and I still get the same Windows Live Mail Error ID: 0x800CCC0E with socket error: 10061 (the connection to the server has failed). I will be unable to look at this problem for the next week due to other commitments and in the meantime I will have to revert to not scanning my Hotmail emails with AVG. I will also try to see if Microsoft can offer any clues as to what is going on. Best wishes. Jonathan.

8

Hi again Balasubramanian. Thank you for you and your team's ongoing attention to this matter. I have uploaded the PDF file as requested. It is named: Hotmail.AVG.Problem.pdf
Kind Regards.
Jonathan.

1

Hi. AVG 2016 Antivirus Free version reports an error when I try to modify a server for pop.mail.yahoo.co.uk

5

Thanks Rajarajan . I have corrected the SMTP host in AVG to be smtp-mail.outlook.com. This error crept in while I was trying different options and could not have caused the reported error. I have also tried the "Secure to dedicate port" option. I have also tried whether the connection works if I tick the "This server requires a secure connection" option in Live Mail. None of thisor any of the other options works and I still get the same Windows Live Mail Error ID: 0x800CCC0E with socket error: 10061 (the connection to the server has failed). I will be unable to look at this problem for the next week due to other commitments and in the meantime I will have to revert to not scanning my Hotmail emails with AVG. I will also try to see if Microsoft can offer any clues as to what is going on. Best wishes. Jonathan.

6

Hello Jonathan,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via  https://support.avg.com/answers?id=906b000000056y0 .
Thank you.

2

Hi again Balasubramanian. Thank you for you and your team's ongoing attention to this matter. I have uploaded the PDF file as requested. It is named: Hotmail.AVG.Problem.pdf
Kind Regards.
Jonathan.

3

Hello Jonathan,
We appreciate your efforts in uploading the file. Upon analyzing, we could find that the host in AVG for SMTP is incorrect .We suggest you to use the correct server and also to try the "Secure to dedicate port" option. We also suggest you to try whether the connection works if you have ticked the "This server requires a secure connection" options in the Live Mail. Thank you.

4

Thank you for trying the suggestion provided.
We are sorry to know that you are still getting the error.
We escalate this to our senior level team again for getting any suggestion.
Once we get a reply will post it here.
Your patience is much appreciated.