Cannot delete email

Viruses & Threats
3

Hello Tony,
We apologize for the inconvenience caused.
In order to assist you better, please click the link http://avgread.me/1EnC2iK to reach our chat technician.
Please feel free to get back to us for any issues with AVG, Thank you.

1
AVG has just found a Trojan in one of our emails and secured/removed it.  I have tried to delete it but am unable to do so.  Windows Live Mail tells me "an unknown error has occurred".  Can anyone advise me on how to resolve this, please?
2

Hello Tony,
We apologize for the inconvenience caused.
In order to assist you better, please click the link http://avgread.me/1EnC2iK to reach our chat technician.
Please feel free to get back to us for any issues with AVG, Thank you.